Refund Policy

At Coco Cabana Goa, we strive to provide you with the best experience. However, we understand that plans can change, so we’ve outlined our refund policy to make things as clear and simple as possible.

Refundable vs. Non-Refundable Bookings

1. Refundable Bookings:
   • You are eligible for a refund if you cancel your booking at least 7 days before your check-in date.
   • Please note that a small cancellation fee will be deducted to cover administrative costs.
   • Refunds will be processed within 7 working days after cancellation.
2. Non-Refundable Bookings:
   • For non-refundable bookings, no refunds will be provided if you cancel your reservation.
   • These bookings are usually offered at a discounted rate, so they are non-refundable to ensure the best deals for our guests.

How to Request a Refund

If you need to cancel your booking and request a refund:

1. Email us at cococabana.goa@gmail.com with your booking details.
2. Or call us at +91 8342834834 for assistance.
   Our team will guide you through the process and ensure everything is handled smoothly.

Important Notes

• Refunds are processed back to the original payment method used at the time of booking.
• For bank transfers or card payments, the refund may take a few extra days to reflect in your account, depending on your bank.
• If your booking was made through a third-party platform (e.g., an online travel agency), please contact them directly for refund assistance.